QUEUE
de.starface.ch.processing.model.logic.Queue.event
AgentFreeForQueueEvent
Beispiel: AgentFreeForQueueEvent
{
"agentAccountId": 2345,
"groupAccountId": 2345
}
Attribute (JsonPath)
- groupAccountId:
$.groupAccountId - agentAccountId:
$.agentAccountId
QueueCallerSkillEvent
Beispiel: QueueCallerSkillEvent
{
"identifier": "<string>",
"queueAccountId": 2345
}
Attribute (JsonPath)
- identifier:
$.identifier - queueAccountId:
$.queueAccountId
QueueCallerSkillStartEvent
Beispiel: QueueCallerSkillStartEvent
{
"firstTimoutSkill": 0,
"identifier": "<string>",
"queueAccountId": 2345,
"queueInterruptCounter": 0,
"skillCount": 0
}
Attribute (JsonPath)
- firstTimoutSkill:
$.firstTimoutSkill - queueInterruptCounter:
$.queueInterruptCounter - skillCount:
$.skillCount - identifier:
$.identifier - queueAccountId:
$.queueAccountId
QueueCallerSkillStopEvent
Beispiel: QueueCallerSkillStopEvent
{
"identifier": "<string>",
"queueAccountId": 2345
}
Attribute (JsonPath)
- identifier:
$.identifier - queueAccountId:
$.queueAccountId